Frequently Asked Questions | SlimBuds
WHAT IS THE SLIMBUDS?
SlimBuds are wireless earphones that were developed by two passionate motorcycle riders who felt the lack of quality audio systems in the motorcycle industry. We also found that similar issues occurred across many activities like skiing, snowboarding, mountain biking and more. SlimBuds is designed to be your companion through all of these activities as it will fit under any helmet.
WHAT'S WRONG WITH BLUETOOTH HELMET SPEAKERS?
Nothing. But this doesn't mean we can't do it better. We found Bluetooth helmet speaker systems to be limiting in a few aspects that make earphones superior.
First, Bluetooth speakers don't address the real issue: wind noise. After getting up to highway speeds, noise due to wind can reach the noise level of what you would hear at a rock concert; which will reduce your music listening quality dramatically. After conducting surveys with riders, we found a lot of riders complaining about bad audio quality even though they paid for systems that cost over $250. Wind noise can also cause serious harm to your hearing and lead to conditions such as permanent hearing loss and tinnitus.
SlimBuds solves these problems by placing the speakers closer to your ears and using high-quality ear tips that will keep the excess wind noise out of your ears during the ride, leading to a truly immersive listening experience.
In addition, Bluetooth helmet speakers are attached to your helmet. This means you have to buy and carry around another pair of earphones for all other occasions if you want to listen to go hands-free and use earphones. SlimBuds can be used while riding, walking, working out at the gym, watching a movie, or even mowing your lawn.
HOW DO I CONTROL MY AUDIO?
We're also simultaneously working on a unique remote controller called the SlimRemote. It's designed to give access to media controls (play/pause, volume, Siri/Google Voice and track control) as well as let the user accept and reject phone calls. It's designed to be super straightforward and attaches to the handlebar without any screws. It's expected to ship late summer 2018, and it will be available for order soon.
WHAT IS A LOW PROFILE DESIGN?
Low-profile design means our earphones don't stick out of your ears like most other earphones do. You can wear a helmet or lay your head flat on your pillow and not even notice them in your ears.
HOW IS THE SOUND QUALITY?
We did not spare any cost to source a supplier that would deliver the high-quality sound that we were striving for as audiophiles. Our supplier for sound drivers is the same manufacturer that makes sound drivers for audio giants such as Klipsch, Etymotic research, and many more. This is one factor that also drives up the cost of the SlimBuds. We just couldn't go with cheap speakers because we would never use them ourselves. So in short, they sound incredible.
HOW DO THEY FIT UNDER A HELMET?
You will barely feel the SlimBuds while putting on or taking off your helmet. This is because they don't interfere with the helmet like most other earphones do. You can keep them in your ears for hours during a ride and forget you even had them on.
WILL THEY FIT MY EARS?
At EAOS, we are well aware that every human ear has a unique shape just like our fingerprints. This is why during our R&D phase we paid close attention to flexibility and adjustability of the earphones so they would fit almost any ear. The hard plastic part is very tiny and can fit into any human ear while our bio-inspired silicone ear-hooks bend to take the shape of your ears and keep your earphones in place. We have small, medium, and large sizes for ear-hooks. Despite months of road-testing, we are still aware that it might not be a perfect fit for everyone.
CAN I USE THEM FOR A DIFFERENT PURPOSE?
Of course. We engineered SlimBuds to deliver an outstanding audio experience on or off the motorcycle. You can use them while sitting in a coffee shop, running, working out, or even using them to fall asleep with. We have also found other uses for our earphones such as snowmobile riding, stunt riding, dirt bike riding, and other uses in loud environments that require noise isolation such as construction sites and doing yard work.
CAN I USE SLIMBUDS TO ACCEPT OR MAKE CALLS?
Definitely. You can make calls using voice commands on your smartphone by clicking the voice command button on your SlimBuds to trigger Siri/Google. You can also answer phone calls by pushing the middle button on the volume controller once during an incoming call.
DOES SLIMBUDS COME WITH A WARRANTY?
SlimBuds come with a limited 12-month warranty. Manufacturing defects or issues resulting from normal use are covered in this replacement warranty.